Website Migration
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Q: What precisely does web site migration mean and what does it involve?
A: The website migration service that we are offering is free of cost (within a certain limit). We will transfer your website(s) to our avant–garde cloud hosting platform without you having to do anything. We know from personal experience that changing hosting providers can result in lost data and undesirable network downtime. This is why we will accomplish all that for you at no cost!We have accomplished administrators whose sole task is to ensure that your web site works exactly as it did on your former web hosting platform. Our administrators are experts in migrating custom–built sites, as well as sites that are based on popular applications like WordPress and Joomla™.
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Q: How long will the website migration procedure take?
A: We try to carry out all web site migrations as quickly as possible. Even so, we do not have a fixed time frame for web site migrations. There are various things that you have to take into account – the actual size of your web site and the workload of our web site migration staff, etc. We constantly strive to perform each migration in under 48 hours. With smaller web sites, our team usually manages to finish in less than 24 hours.
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Q: What info will I be required to give to your Website Migration Department?
A: We don’t request any private information. We will need, though, the login information for your old web hosting account and the name of the site that you wish to move.
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Q: I give you access to delicate info. How can I be sure that you won’t misuse it?
A: Customer privacy is among our greatest concerns – this is why, both our payment page and our CP login page are protected with enterprise–level SSLs. We use security measures, which include, but are not limited to: physical, electronic and managerial procedures to secure the details that we acquire on the web. And we’ve got a detailed and strict Privacy Policy, which outlines the types of information that we collect.
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Q: Will there be any outage for my web site?
A: Your web site will work exactly like it did before with your old web hosting provider. After we are done with the migration, your web site will be configured to work on our hosting platform and we will ask you to preview it. If everything is functioning properly, all you will need to do is modify the NS resource records pertaining to your domain name. Your web site will be migrated to us without any downtime whatsoever.
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Q: Will my old web hosting provider have to do anything?
A: Nope. Apart from your login details for the Control Panel, we will not require anything. We will never get in touch with your hosting provider. They will not know anything about the migration either.
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Q: Which web hosting platforms do you support?
A: Yup. We support all conventional Linux–powered web hosting platforms. We don’t support Windows–powered web hosting platforms, as we do not provide Windows hosting solutions ourselves.In addition, we don’t support proprietary web site building and administration tools like Wix, BaseKit, Jimdo, Website Tonight, Four Square, Mr Site, etc.