Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • Our user service staff is taught to speedily care for all of our Linux cloud hosting customers’ inquiries and advice demands. Through our ticketing system, you are able to fill in your question and a support staff fellow member will, no doubt go back to to you within maximum 1 hour. In reality, practice has shown that the standard reply time frame is Twenty or so minutes.

  • Top quality support service

  • A Top–quality Support Service

  • Our help support service is offered by a group of competent techs who’re able to respond to your inquiry without delay. You’re able to speak to the support team by launching a help support ticket from your Web Control Panel or by sending us an email. On business days, you may as well call us on the telephone or take advantage of the online chatting option.

  • Intuitive help center

  • An Intuitive Help Section

  • We have incorporated an in depth knowledge base into the Control Panel so that you can get hold of convenient step by step instructions anytime. Each area of the Control Panel possesses its own contextual support area featuring a list of how–to posts. We have also organized educational videos to offer you with a more effective idea of exactly how to perform any given task.